Decluttering & Organising in Richmond

Who this is for

You might be

A busy professional or family who wants a calmer, more functional home

Someone preparing to sell and needing their property to look its best

Living with ADHD, perimenopause, or burnout and needing support that fits your capacity

Overwhelmed by the volume of decisions, what to keep, where to put it, where to start

How sessions work (4 or 7 hours at £45/hour)

You choose either a 4-hour or 7-hour session. In a typical session we:

  • Agree the outcome for the day (e.g., 'functional kitchen', 'calm bedroom', 'paperwork triage')

  • Sort fast, keeping decision fatigue in mind

  • Create storage and 'homes' that match your habits

  • Reset the space so it's usable immediately

  • Plan the next small step so progress sticks

No judgement, no pressure, no forcing. You stay in control of decisions, I bring structure, momentum and calm.

Common Scenarios in Richmond Homes

Garages and outbuildings that have become invisible storage rather than usable space

Wardrobes full of clothes from multiple seasons, sizes, and life phases

Kitchens where the storage doesn't match the way you actually cook

Home offices that undermine focus rather than support it

Spare rooms that have quietly become dumping grounds for 'later' decisions

No judgement. Sustainable systems. Calm support.

Transform your Richmond home from 'I can't cope' to calm

Richmond homes are often beautiful, generous Victorian and Edwardian properties, riverside living, and leafy streets. But behind the well-maintained frontage, many households are quietly struggling with the same reality: too much stuff, not enough systems, and never quite enough time to address it.

Whether it's the garage that's become a graveyard for previous house moves, the wardrobe full of clothes you don't wear, or that one room everyone quietly avoids, I can help you reclaim your Richmond home, at a pace that works for you.

Decluttering v Organising and Why You Usually Need Both

Decluttering is reducing what's in the way. Organising is creating easy systems for what stays.

Most clients need a blend: we clear the bottlenecks, then set up simple systems you can maintain without constant effort.

Calm, experienced support — without judgement

Before founding Order From Chaos, I spent over two decades leading complex operations in high-pressure, humanitarian crisis management, and I was awarded an OBE and an Honorary Doctorate for this work. I have ASD and ADHD (AuDHD).

What that means for you is simple:

  • When things feel overwhelming, I stay calm

  • When decisions feel impossible, I bring structure

  • When chaos feels personal, I remove shame

  • I bring ADHD-friendly / neurodivergent-friendly approaches to my work with you

You're not hiring someone to judge your home. You're hiring someone trained to bring order to complexity, gently, practically, and at your pace.

Local, Practical Donation Support

At the end of each session, we'll donate items to the local charity shop(s) you prefer, including Richmond Aid, British Heart Foundation, and others along the high street.

Please note: Opening times and donation rules can change, so we'll double-check before drop-off.

What clients say

Thank you so much Jo for organising my kitchen — it is now beautifully organised and a total joy when I open up my cupboards! Jo turned up with storage solutions, a label maker and whizzed through the project with focus and enthusiasm. I highly recommend!

— Laura, East Finchley

Ready to feel calmer at home?

Book a free discovery call, and we'll talk through what's not working, what you want instead, and the quickest route forward.

📅 Book: zeeg.me/jodeserrano/discovery-call

📞 WhatsApp/Call: 07769 065404

✉️ Email: hello@order-from-chaos.co.uk

Areas served

Based in Croydon, serving Richmond and surrounding areas, including Kew, Twickenham, East Sheen, Mortlake, Petersham, and Ham.

Question mark icons on speech bubble cutouts
Question mark icons on speech bubble cutouts
Stacked cardboard boxes labelled donate, keep, and discard for home organisation and decluttering.
Stacked cardboard boxes labelled donate, keep, and discard for home organisation and decluttering.
Jo de Serrano from Order with Chaos with pink hair and tortoiseshell glasses wearing blue overalls.
Jo de Serrano from Order with Chaos with pink hair and tortoiseshell glasses wearing blue overalls.
A cardboard box filled with colourful clothes for donation featuring a handwritten donate sign.
A cardboard box filled with colourful clothes for donation featuring a handwritten donate sign.
Woman organising folded sweaters and jumpers in white bins and boxes in a closet storage system.
Woman organising folded sweaters and jumpers in white bins and boxes in a closet storage system.

Ready to book? Contact Us, or check out our Services